Privacy Policy

The Canadian Museum of Immigration at Pier 21 is committed to providing websites that respect the privacy of visitors. This privacy notice summarizes the privacy practices and information collected for the Canadian Museum of Immigration at Pier 21’s online activities.

Unless otherwise noted, the Canadian Museum of Immigration at Pier 21 does not automatically gather any personal information from you, such as your name, telephone number or email address. The Canadian Museum of Immigration at Pier 21 would obtain this type of information only if you supply it to us, for example, by email or by filling in a contact form.

All information collected by this institution as outlined below is governed by the Privacy Act.

Communicating with the Museum

If you choose to send the Canadian Museum of Immigration at Pier 21 an email or complete a form online, your information is used by the Museum in order to respond to your inquiry. Information from emails or completed feedback may be used for statistical, evaluation and reporting purposes. The Museum does not use the information to create individual profiles nor does it disclose the information to anyone other than to those who need to provide you with a response.

Emails and other electronic methods used to communicate with the Museum are not secure unless it is specifically stated on a Web page. Therefore, it is recommended that you do not send sensitive personal information, such as your Social Insurance Number or your date of birth or credit card numbers, through non-secure electronic means.

Digital Markers (including cookies)

A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the website. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • they allow a website to recognize a previous visit each time the visitor accesses the site;
  • they track what information is viewed on a site which helps website administrators ensure visitors find what they are looking for.

The Canadian Museum of Immigration at Pier 21 uses sessional or persistent digital markers on some portions of its website. During your on-line visit, your browser exchanges data with the Museum’s Web server. The digital markers used do not allow the Museum to identify individuals.

You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with the Museum’s website.

Web Analytics

Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with the Canadian Museum of Immigration at Pier 21’s website. Information used for the purpose of Web analytics may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting.

The Museum uses Google Analytics to improve its web site. The information collected is disclosed to Google, an external third party service provider. Your IP address is anonymized prior to being stored on the service provider’s servers in order to help safeguard your privacy.

Data collected for web analytics purposes is transferred outside Canada to Google servers and may be processed in any country in which Google maintains servers. Data may be subject to the governing legislation of that country.

You can opt out of tracking if you do not want your data to be reported. For more information on how to opt out, please consult Google Analytics and its privacy policy.

The Museum retains information collected for web analytics for a maximum period of 26 months.

Social Media

Information that you provide to the Canadian Museum of Immigration at Pier 21 via interactions with our social media account(s) is collected to capture conversations between you and the Museum. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate Canadian law will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted.


We may offer links from our website to other websites which may be hosted by our partners or by unrelated companies which we think may be of interest to you. Such websites are not governed by this privacy policy and the Museum makes no representation as to their practices for dealing with your personal information. We recommend that you check the privacy policy of any website at the beginning of your visit.


Any questions, comments, concerns or complaints you may have regarding the administration of the Privacy Act and privacy policies regarding the Museum’s web presence may be directed to:

Jennifer Tramble
Access to Information and Privacy Coordinator
Canadian Museum of Immigration at Pier 21
1055 Marginal Road
Halifax, NS B3H 4P7
Tel: 902-425-2320

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail or by telephone at 1-800-282-1376.